Mini Gemstone Stud Piercing

REMOVE

Try to remove your jewelry before bathing, showering, and swimming to avoid losing your pieces.

AVOID

Keep away from abrasive surfaces or harsh chemicals. Avoid contact with lotions, make-up, oil and perfume to not reduce shine

SAFE STORAGE

Safely store your jewelry separately when not in use to avoid losing it and any unnecessary tangles.

CLEAN

The only maintenance your Numa jewelry needs is a gentle cleansing with a soft cloth and a non-abrasive jewelry wash.

Shipping & Delivery

We are happy to offer free standard shipping in Mexico on all orders. We process orders Monday through Friday, excluding holidays. Orders received on weekends will be processed on Mondays.

Each product has its own lead-time in its description. In-Stock pieces are generally processed within 2-business days. Please allow 4-6 weeks for processing back-order items. All of our personalized designs are made to order, please allow 3-4 weeks to bring your design to life.

Rush delivery may be available upon request, reach out to us at contact@wearenuma.com for more information.

International Shipping

We offer international shipping on all of our items. Please note that some of the countries outside of Mexico may charge taxes, custom duties or Import Fees and the recipient will be responsible for the payments. They will be collected by FedEx or DHL before the package can be delivered.

When shipping internationally, NUMA Jewelry will not be responsible for any delayed deliveries due to import issues. All the charges that are incurred on a refused delivery as well as the cost of the return of the package to NUMA Jewelry will be the responsibility of the purchaser.

Tracking Your Order

1. Find the UPS, FedEx or USPS tracking number contained in the shipping confirmation email.

2. Clicking on this tracking number should take you to your item's tracking page on the UPS, FedEx or USPS website.

If clicking on the number doesn't work automatically, then simply visit www.ups.com, www.fedex.com or www.usps.com and enter your number to track your order shipment.

Returns Policy

If you’re not 100% satisfied with your Numa jewelry, we want to help you find the perfect fit. We accept returns for store credit or exchanges within 7 days of the receipt of the delivered product, as indicated by courier notification. Please contact contact@wearenuma.com for a return authorization.

• Items must be returned within 7 days of receiving the item and are eligible for exchange or STORE CREDIT.
• Returns must be unworn, undamaged, and unaltered. Items must be returned in the original packaging, including any boxes, pouches, and any free gift with purchase.
• All sale items, personalized styles and custom orders are FINAL SALE and may not be cancelled, returned or exchanged. *This includes items that have a single initial.
• Shipping and handling charges are non-refundable. We are not responsible for return shipping charges and the original shipping charges are non-refundable.
• Please take extra care when packing fragile products to ensure they will not be damaged in transit. *We reserve the right to refuse any exchange if we believe the items purchased are damaged or have been used. Gift Card purchases cannot be refunded.

Returning a gift

If you receive a Numa product as a gift and wish to return it, simply email us at contact@wearenuma.com within 7 days of receiving your gift for a store credit equivalent to the amount paid.